Store Profile
Learn how to set up and optimize your store profile for maximum visibility and sales.
Optimizing Your Store Profile, Logo, SEO, and Custom Domain
How to create pages like About Us or Return Policy?
How to set your store contact details?
How to use the FAQs page?
How to set your currency and timezone?
How to set your store name, logo and favicon?
How to connect your own domain?
How to buy a domain from your dashboard?
How to use the Media library?
Ask Multipurc AI
Do my customers need to install Multipurc app to place an order?
No, your customers do not have to install Multipurc app or any other app to place an order.
What is Multipurc's Enterprise plan?
Learn about high-volume infrastructure, custom integrations, and dedicated account management.
How to use the Orders Section in Multipurc?
Manage incoming orders, update order status, print invoices, and book courier shipments.
Do you have any video tutorials available?
Watch step-by-step video walkthroughs covering store setup, themes, and marketing.
Do you have a desktop app available?
Access your complete Multipurc store dashboard from any desktop or laptop web browser.
What type of Products can I sell on Multipurc?
Sell physical goods, fashion, electronics, groceries, digital products, and dropshipping items.
Who can sell on Multipurc?
Entrepreneurs, retail shops, D2C brands, dropshippers, and agencies can launch a store in minutes.
Do I need a trade license or tax number to sell on Multipurc?
Start building and launching your storefront immediately without paperwork delays.
How do I see other stores on Multipurc?
Explore our Theme Gallery and live demo storefronts for design inspiration.
Why is my website not showing on Google?
Verify your domain in Google Search Console and submit your automatic sitemap.xml.
How do I start a store on Multipurc?
Create your store in 3 steps: register, add products, and share your store link.
General checklist for starting a new Multipurc store
Everything you need to check before announcing your grand opening.
How to use the checkout form on Web?
Customize checkout fields for fast single-page conversion.
How to use the 'Audience' feature?
Segment your customers and repeat buyers for targeted campaigns.
How to Add a New Product on Multipurc?
Step-by-step guide to creating your first product with images, pricing, SKU, and inventory.
How to use the Abandoned orders section?
Recover lost sales by tracking and following up on incomplete customer checkouts.
How to add size and color options to products?
Configure product variants such as sizes, colors, materials, and variant-level pricing.
How to upload my products in bulk?
Import hundreds or thousands of products at once using our CSV template or dropshipping connectors.
How can the customer be notified if a product goes Out of Stock?
Enable back-in-stock alerts and real-time stock badges so buyers never miss restocked items.
How to add products in bulk?
Use bulk catalog actions, supplier sync (Daraz, CJ Dropshipping, Dropship Multipurc), or CSV import.
Managing Account Password, Staff Roles, and Two-Step Verification
Keep your merchant account secure and invite staff members with granular role permissions.
Setting Up Delivery Zones, Shipping Rates, and Courier Tracking
Configure inside/outside city delivery fees, free shipping thresholds, and automated courier dispatch.
Connecting Payment Gateways and Managing Payouts
Accept bKash, Nagad, cards, and Cash on Delivery seamlessly on your storefront.
How Agencies Manage Multiple Client Stores on Multipurc
Build, customize, and hand over high-converting client storefronts from a unified workflow.
Optimizing Your Store Profile, Logo, SEO, and Custom Domain
Customize your brand identity, connect a custom domain, and configure social sharing metadata.
How to Switch and Customize Storefront Themes
Preview themes, edit hero banners, customize colors, and import one-click demo layouts.
Exploring and Activating Plugins on Your Store
Extend your store with Facebook Pixel & CAPI, Google Analytics, CJ Dropshipping, Daraz, and courier plugins.
Managing Orders and Inventory from Your Mobile Device
Access your responsive merchant dashboard from any smartphone or tablet browser.
How to read your store Dashboard?
Understand the numbers and quick buttons you see first when you log in.
How to make a sale in the shop with POS (Point of Sale)?
Sell to walk-in, phone, Facebook or WhatsApp customers and record the sale in seconds.
How to manage your product list?
Search, filter, export, publish or trash products from one list.
How to add a new product?
Step-by-step guide to adding a product with photos, price, stock and SEO.
How to restore or permanently delete products from Trash?
Bring back products you removed by mistake, or delete them for good.
How to create categories and sub categories?
Organise products into categories (e.g. Men) and sub categories (e.g. Panjabi).
How to add and manage brands?
Create brands with logo and SEO so customers can shop by brand.
How to add size, colour and other options (attributes and variants)?
Create attributes like Size or Colour, then use them to make product variants.
How to manage orders (All, Pending and Processing)?
Find, filter and process orders from confirmation to delivery.
How to handle returns and invoices?
Track return requests and refunds, and find all invoices and packing slips.
How to view customers and create customer groups?
See every customer and group them as VIP, Regular or Wholesale with a discount.
How to moderate reviews and see wishlists?
Approve customer reviews and see which products customers save.
How to create pages like About Us or Return Policy?
Add simple information pages to your shop with title, content and SEO.
How to set your store contact details?
Add the phone, email and address shown on your contact page and footer.
How to write and publish a blog post?
Publish articles with a featured image to bring visitors from Google.
How to add homepage banners?
Upload hero, promo and deal banners for your homepage.
How to edit your shop menus?
Build the main menu and footer menu from pages, categories, brands and links.
How to use the FAQs page?
See your frequently asked questions grouped by category.
How to set delivery charges with shipping zones and rates?
Set delivery prices by division, district, upazila or union, and weight-based rates.
How to connect Pathao, REDX or Steadfast courier?
Connect a courier service to send parcels and track deliveries.
How to set up payment methods and see transactions?
Turn on Cash on Delivery or SSLCommerz and track every payment.
How to read the Sales report?
See total sales, orders, visitors and conversion for any date range.
How to read the Products report?
Find your best-selling products, revenue and margin.
How to read the Customers report?
See new and returning customers and where they come from.
How to read the Inventory report?
Check stock value and products that are running low.
How to read the Payments report?
See collected, unpaid, failed and refunded payments over time.
How to use Analytics to see traffic and sales?
Track sessions, conversion and sales by channel and product.
How to add staff and control what they can do (users, roles, permissions)?
Give staff their own login and limit their access with roles.
How to earn money with Refer to Earning?
Invite other stores and earn 10% when they buy a package, then withdraw by bKash, Nagad or Rocket.
How to choose a theme and customise Aurora?
Activate a storefront theme and change colours, homepage blocks and banner.
How to install and use plugins (Integrations)?
Add features like SMS, Cash on Delivery, Daraz, Facebook and fake-order checking.
How to get help (Live chat and Feature requests)?
Chat with the Multipurc team or vote for new features.
How to set your currency and timezone?
Set BDT (৳) and Asia/Dhaka so prices and times are correct.
How to set your store name, logo and favicon?
Set your store identity and contact details.
How to connect your own domain?
Point your own domain (e.g. myshop.com) to your Multipurc store.
How to buy a domain from your dashboard?
Search for a domain name and pay with bKash.
How to use the Media library?
Find and upload images and files for products, banners, blogs and more.
How to choose or upgrade your package?
Compare Starter, Pro and Elite plans and purchase monthly or yearly.