The store is live, so what now? A realistic week-by-week plan for your first month: test orders, first customers, fixing what breaks, and building habits that last.
Launching feels like the finish line, but it's the start. The first month decides whether your store becomes a real sales channel or a link nobody visits. This plan assumes you've already built the store; our step-by-step guides cover setup. Here we focus on what to do once it's live.
If you started on the 14-day free trial, the first two weeks also tell you whether the platform fits before you pay.
Week 1: Make sure everything actually works
Day 1–2: Test like a stranger
- Place three test orders on your phone using mobile data: one COD, one with SSLCommerz (if configured), and one with a product variant.
- Check that delivery charges are correct for inside and outside Dhaka (Shipping → Zones).
- Confirm order SMS messages arrive if you've set up an SMS plugin.
- Cancel the test orders.
Day 3: Check every page
- About, Contact, Return Policy, Delivery Info: all linked in the footer (CMS → Menus)?
- Phone number and address correct (Settings → Store)?
- Any placeholder text left in banners or pages?
Day 4–5: Connect operations
- Courier connected and a test booking made (Shipping → Couriers).
- Staff logins created with the right roles (Users & Access).
- Your daily order routine written down: who confirms, who packs, when pickups happen.
Day 6–7: Tell your first audience
- Facebook page: update the website link and post a launch announcement.
- WhatsApp status and groups you're genuinely part of (don't spam).
- Friends, family and past customers: ask them to browse and give honest feedback.
Week 2: First real customers
Focus on service, not scale. Each early customer is a chance to learn.
- Confirm every order by phone, politely.
- Pack carefully and include a thank-you note with your website address.
- Follow up after delivery: "Did everything arrive okay?"
- Ask happy customers to leave a review. You can approve reviews in Customers → Reviews. Never post fake ones.
Track what you hear. Keep a simple list of questions customers ask. Each repeated question is something missing from your product pages.
Week 3: Fix and improve
By now you'll have real data.
Look at the dashboard and reports
- Store dashboard: orders, sales and visitors
- Reports → Products: what's selling, what isn't
- Analytics: where visitors come from
Improve the top products
- Better photos for your five most-viewed products
- Clearer size charts or specs where customers asked questions
- Fix any price differences between Facebook and the website
Check checkout friction
- Any abandoned checkouts? The Learning Center describes an Abandoned Checkouts view under Orders. Contact those shoppers politely; often they had one question.
Week 4: Build habits and plan month two
Set your weekly routine
- Monday: check reports, plan posts
- Daily: confirm orders, pack, book couriers, reply to messages
- Weekly: reconcile COD payments with courier statements, update stock
Decide on growth steps
- Is it time for a custom domain? (Available on all plans, per the pricing page.)
- Do you need more products than your plan allows? At the time of writing, limits are 50 on Starter, 200 on Pro and unlimited on Elite; check the pricing page.
- Would Pro/Elite plugins help, such as coupons and flash sales (Marketing), Facebook Management, Fake Order Tracking or Live Chat?
Plan one campaign for month two Pick one: a seasonal collection, a small offer for first-time buyers, or a content series on Facebook that links to products.
Realistic expectations
Most stores don't get flooded with orders in month one, especially without ads. That's normal. What matters in the first 30 days:
- Every order is handled well.
- You know what customers ask and why some don't order.
- Your daily routine runs without chaos.
Those foundations make ads and promotions work later.
Mistakes to avoid in the first month
- Spending a big ad budget before testing checkout and delivery
- Adding 200 products with weak photos instead of 30 with great ones
- Ignoring early customer questions
- Not reconciling the first courier payments
- Changing the theme every few days instead of improving content
A one-page checklist
- [ ] Three test orders completed and cancelled
- [ ] All policy pages linked
- [ ] Courier connected and tested
- [ ] Staff roles set
- [ ] Launch announced on Facebook and WhatsApp
- [ ] First customers followed up and asked for reviews
- [ ] Top 5 product pages improved
- [ ] Weekly routine written down
- [ ] Month-two campaign chosen
The first month is about learning. Handle every order well, listen to customers, and fix the small things.