Delete Data

You can ask us to delete the personal data connected to your Multipurc account and store. This page explains how to make that request and what we remove.

How to request deletion

Email [email protected] from the address on your account
Use the subject “Delete my data”
Include your store name, account email, and phone number so we can find the right account

What we delete

Your account profile, including name, email, and phone
Store settings and content you added, including products, customers, and orders stored for that store
Login and support records that are no longer needed to operate the service

What we may keep

Records we must keep for tax, accounting, fraud prevention, or legal claims
Information that has already been deleted from backups on the normal backup cycle

How long it takes

We confirm the request and delete the data within 30 days, unless the law requires us to keep a specific record for longer. We will email you when the deletion is complete.