Move from a free subdomain to your own .com or .bd domain. What DNS records mean, the exact steps on Multipurc, how long it takes, and common mistakes.
Every Multipurc store starts with a free subdomain, something like yourshop.inbd.store. That is fine for testing and early sales. As your business grows, a custom domain like yourshop.com or yourshop.com.bd makes the store look more established, is easier to remember, and keeps your brand portable.
According to the pricing page, custom domain with SSL is available on all plans: Starter, Pro and Elite.
Subdomain vs custom domain
| | Free subdomain | Custom domain | |---|---|---| | Example | yourshop.inbd.store | yourshop.com | | Cost | Included | Yearly domain fee to a registrar | | Brand recall | Lower | Higher | | Printed on packaging/cards | Looks temporary | Looks professional | | Good for | Testing, first weeks | Long-term brand |
Step 1: Choose and buy a domain
Tips for choosing:
- Short and easy to spell over the phone (customers will hear it on calls).
- Avoid hyphens and numbers that people mishear.
- Match your Facebook page name where possible.
- Check that the name isn't someone else's trademark.
Where to buy: any domain registrar. Multipurc also has a Domain Buy option in the dashboard (Settings → Domain Buy), where you search for a name and pay by bKash; prices shown include the platform fee and are converted to BDT. After the purchase is active, you connect it as below.
.com or .com.bd? Both work. A .bd domain signals a Bangladeshi business; .com is familiar worldwide. Our Bangla guide on choosing between them goes deeper.
Step 2: Understand the two DNS records
You don't need to be technical; you just need to copy one value correctly.
- A record: points a root domain (
yourshop.com) to an IP address. - CNAME record: points a subdomain (
shop.yourshop.comorwww) to another hostname.
Multipurc shows you the exact value to use.
Step 3: Connect the domain in Multipurc
Based on the Multipurc Learning Center:
- In your store admin, open Settings → Custom Domain. Your current store URL is shown at the top.
- In the DNS setup section, click Copy next to the A record or CNAME value.
- Log in to your domain registrar's control panel and open DNS management.
- Add the record exactly as shown. Delete conflicting old records for the same name if your registrar requires it.
- Back in Multipurc, type your domain in the Domain field, for example
yourshop.comorshop.yourshop.com. Do not includehttps://or a trailing slash. - Click Submit & verify DNS.
- The Multipurc team (Super Admin) then connects the domain. When that's done, shoppers see your domain.
Step 4: Wait for DNS to update
DNS changes can take a few hours to work everywhere. Don't keep changing records during this time, as each change restarts the wait.
If you use Cloudflare
Cloudflare's orange-cloud proxy can interfere with verification and SSL. The Custom Domain page has a note about proxy settings; follow it exactly.
Step 5: After the domain is live
- Update links everywhere: Facebook page "website" field, Instagram bio, WhatsApp Business profile, Google Business Profile, visiting cards and packaging.
- Google Search Console: add your new domain and submit your sitemap (
https://yourdomain.com/sitemap.xml). The Learning Center explains that new domains typically take a few days to be indexed. On Pro and Elite, the SEO plugin also handles default meta tags, redirects and the XML sitemap. - Test checkout on the new domain with a small COD order, then cancel it.
- Check SSL: the address bar should show a padlock.
Common mistakes
- Typing
https://in the domain field. Enter the bare domain only. - Adding the record at the wrong place. If your nameservers point to Cloudflare or a hosting company, add the DNS record there, not at the original registrar.
- Two conflicting A records. Remove old records that point elsewhere.
- Letting the domain expire. Turn on auto-renew or set a calendar reminder. An expired domain means a dead store.
- Registering the domain in someone else's name. If a developer or agency buys it for you, make sure the account and ownership are in your name.
Does a custom domain help SEO?
A custom domain doesn't instantly rank you higher, but it helps over time: links people share point to your own brand, your name builds recognition in search results, and you can move platforms later without losing your address. Good product pages and helpful content still matter most.
Need help?
If verification fails after a few hours, contact Multipurc support from the dashboard (Support → Live chat) or email [email protected].