Refund and Cancellation Policy for Multipurc

Last Updated: March 27, 2024

We value your satisfaction and aim to provide high-quality services. If you are not satisfied with your purchase from Multipurc, please review our refund policy below:

1. Refund Policy

1.1. Refund Eligibility: We offer refunds on a case-by-case basis in accordance with our Terms & Conditions. To be eligible for a refund, you must meet one of the following criteria:

- You have experienced a technical issue or problem with our services that we are unable to resolve within a reasonable time frame, as determined by Multipurc.
- You have been mistakenly charged for a service you did not intend to purchase.
- You are entitled to a refund under applicable laws and regulations.

1.2. Refund Request: To request a refund, please contact our customer support team at [email protected] or +8809638125992  within 3 days of your purchase. Be sure to provide your account details, purchase information, and a detailed explanation of why you are requesting a refund.

1.3. Refund Process: Once we receive your refund request, we will review it in accordance with our Terms & Conditions and notify you of the decision as soon as possible. If your refund is approved, we will process the refund to the original payment method used for the purchase.

1.4. Refund Timing: Refunds may take several business days to appear in your account, depending on your payment provider.

2. Cancellation Policy

2.1. Cancellation of Services: You may cancel your subscription or services with Multipurc at any time in accordance with our Terms & Conditions. To cancel, please log in to your account and follow the cancellation instructions provided.

2.2. No Partial Refunds: Please note that we do not provide partial refunds for unused portions of a subscription or service term.

3. Data Deletion

3.1. Upon cancellation of your account or services, you may request deletion of your personal information in accordance with our Privacy Policy.

4. Changes to the Policy

We reserve the right to modify or amend this Refund and Cancellation Policy at any time. Any changes will be posted on our website, and the date of the last update will be revised accordingly.

5. Contact Us

If you have any questions, concerns, or requests regarding our Refund and Cancellation Policy, please contact us at:

Multipurc Daffodil Smart City, Birulia 1216 [email protected] or +8809638125992 

Thank you for choosing Multipurc. We appreciate your trust in our services.

End of Refund and Cancellation Policy


  • Updated the Effective Date to match the current date.

  • Added references to the Multipurc Terms & Conditions and Privacy Policy.

  • Added a section on Data Deletion to address potential user concerns about their information after cancellation.

  • Clarified the language around refund eligibility to align with the Terms & Conditions.

  • Removed references to specific dates or timelines for cancellations that could be outdated in the future.